Delivery
Because we know how important it is to get the supplies you need, we aim (but do not guarantee) to deliver all orders the next working day, although certain items such as furniture may take longer (see below). Orders placed Monday to Thursday will be delivered the next working day. Orders received on Friday will be delivered the following Monday and orders placed at the weekend will be delivered the following Tuesday. Customers will be advised at time of order if this is the case. PAT HENNERTY SALES LTD cannot be held responsible for any consequential loss due to late or non-delivery.

 Note that oversized or bulky items may require additional delivery time and some products are delivered to customers directly by the manufacturer and some manufacturers are unable to deliver outside of the UK mainland; PAT HENNERTY SALES LTD  shall endeavour to inform you of extended delivery times at the time you place your order. In any case, PAT HENNERTY SALES LTD shall not be liable for any cost or damage caused by late or non-delivery of the Products. Any delay in delivery of the Products shall not give you a right to reject the Products or cancel your order. PAT HENNERTY SALES LTD reserves the right to deliver the Products in instalments.

 Delivery times are between 8.00 am and 5.00 pm. We cannot specify an exact time when we will deliver. The delivery driver needs to obtain a signature for all parcels. If you are unavailable to accept delivery, your order may be left with a neighbour if they are willing to sign for it.

Timescales for furniture deliveries are usually between 3 and 5 working days, although certain ranges may take up to 3 weeks. Please note that delivery days quoted are working days, and for some areas delivery could take longer. Also additional carriage costs may apply to these areas. For further information on carriage costs or delivery timescales, please contact Customer Services on 021 4312490 Information regarding assembly services can be found on individual furniture ranges. Please note the use of an electric screwdriver for the assembly of chairs will void your guarantee.

 

Returns

You may return items within a 14 day period of the date the order was placed for a full credit. Just call 021 4312490 to arrange collection and full credit. Delivery charges (if they have been applied) will not be refunded unless the item you received was faulty/damaged

However, if you are returning “unwanted” items after the 14 day threshold, you will only receive a partial credit of 75% of the original item value. We do not take back any goods after a 30 days.

Copyright © 2018 Pat Hennerty Sales Ltd | Registered in England & Wales

Powered by Evolution Software